Privacy statement Real Tech Services BV

May 2020
 

Of course we treat all your data confidentially. We have drawn up this privacy statement to provide you with better information about this. If you have any questions about the processing of your personal data, please contact us.

1. About us

How nice that you are visiting our website! If you have any questions about this privacy statement or if you want to submit a request regarding your rights, you can reach us using the information below.

Company Name
Real Tech Services BV
Chamber of Commerce number
72135883
Contact
Sando van der Helm
E-mail address
Phone

2. Personal data

We process this personal data for our Maklr service

  • First and last name;
  • Address;
  • E-mail address;
  • Phone number;
  • Date of birth;
  • Sex;
  • Nationality;
  • Marital status;
  • Property ownership;
  • Gross annual income;
  • Credits;
  • Alimony;
  • Clientnumber;
  • Copy of ID;
  • Outcome of the WWFT screening

For our Score service

  • Browser information;
  • IP address;
  • Name;
  • E-mail address;
  • Lead ID number;
  • Via which channel you ended up on the website;
  • Other information entered in the form
  • Outcome of WWFT screening

For our Smarter Moving service

  • First and last name;
  • Address;
  • E-mail address;
  • Phone number;
  • Registration date;
  • Status in the housing market;
  • Copy of ID

How do we get your personal data?

We have obtained the above personal data from you, for example because you filled in a form with this data, or we obtained the data by analyzing your visit to the website.

3. Purposes

For these reasons we process the personal data

We only process your personal data when we are allowed to do so by law and for the purposes described below.

Analytics

To determine whether a project is popular and to determine who is interested in a project and to better respond to this, browser information, lead information and view information is collected when visiting the website. This is in the legitimate interest of Real Tech Services and the project developer of the project. This data is kept for a maximum of two years

Financial details

Data about the gross annual income, current loans and maintenance obligations are processed with the aim of determining what the creditworthiness is and whether you are able to buy the desired home. You have provided this information to us yourself, with your permission. This information is stored for a maximum of two years

Execution of agreement

Name and address details, e-mail address, telephone number are required for communication. In addition, personal data such as date of birth, nationality, gender, marital status and property ownership are required for drawing up agreements at the end of a service provided. This data is kept for a maximum of 10 years

Contact form or e-mail

You can contact us via our contact form or by sending an e-mail. We then have a legitimate interest in processing the data we have obtained from you in this way. We process the content of the e-mail or the message via the contact form, your name and e-mail address with the aim of being able to respond to your message. We keep this communication for a maximum of two years.

Newsletter

We would like to send you a newsletter, because you are a customer with us or because you have registered for it yourself. We therefore process your name and e-mail address in order to be able to send you information and news. We offer the option to unsubscribe under each newsletter. We keep your data for this purpose until you have unsubscribed.

Billing

If you have given us an assignment, we will process the data that is necessary for the execution of that assignment. These are in any case your name and e-mail address and other information that is necessary to be able to send a correct invoice. When paying, we will also see from which account this comes and who the account holder is. We keep quotations, invoices and payment details for 8 years.

Legitimate interest

Realtech's legitimate interest with Maklr is:

We are obliged to store and process financial data of users, so that the project developer knows whether someone is financially able to buy the property for which the user registers. If this is not done, it can have major consequences in time and money for the project development, the developer, contractor and the other buyers of the project. It can cause delays.

Realtech's legitimate interest in Slimmer Verhuizen is:

The service requests must be stored and shared with interested parties so that they can be addressed and the “owner” of the lead can monitor what is happening with the lead and how this impacts the revenue stream.

Profiling

In some cases, we create profiles of the visitors to the websites.

Maklr

Based on name and address data, it is automatically determined whether the person may buy a home and whether the registration may be completed.

Score

We create profiles based on the behavior on the website in order to predict what the purchasing behavior will be and to offer the best price and to be able to make relevant offers.

4. Transfer

Recipients of personal data

We share your data with the following parties, including our processors:

  • Hosting of our website
  • Newsletter service
  • Hosting of our CRM system

In addition, depending on the service used, we share your data with a designated project developer, contractor, broker and notary. We will always let you know in advance which company this is. The privacy statements of the respective providers apply mutatis mutandis

We have concluded a processor agreement with our processors. We have obliged the processors engaged by us to respect the confidentiality of your data.

Transfer to third countries

We try to process personal data as much as possible within the EEA, but sometimes we cannot avoid using services from outside the EEA. These companies are located in an adequate country designated by the European Commission.

If not located in an adequate country, appropriate safeguards or binding corporate rules have been established. Usually we have used the EU model clauses. You can request a copy of this by sending us an e-mail.

Left

On our website you will find links to external websites. Clicking on a link will take you to a website outside of this website. These external websites may use cookies. We would like to refer to the cookie or privacy statement of the relevant website.

5. Your rights

We would like to inform you about the rights you have and the influence you can exercise on the processing of your personal data. If you want to exercise one of these rights, please contact us by email at sando@real-tech.nl

Access, correction and deletion

You have the right to know which personal data we process about you and you may subsequently request that it be rectified or deleted.

Restriction of Processing

You have the right to request us to restrict the processing of your personal data, for example, if the data is no longer correct, the processing is unlawful, we no longer need your personal data or while awaiting a decision on the objection you have made. against processing.

Right to object

You have the right to object to the processing of your personal data. If you object to the use of personal data for direct marketing, we will no longer use your personal data for this.

Data portability

You have the right to receive your personal data from us in a structured, commonly used and machine-readable form, so that you can transfer it to another party, when you have given us permission to process your data and when the processing was done automatically.

Revoke consent

If we have obtained your data for a specific purpose based on your consent, you may withdraw this consent at any time. Withdrawing consent does not affect the lawfulness of the processing before the withdrawal.

Complaints

Do you have complaints about how we handle your personal data? You have the right to submit your complaints to the Dutch Data Protection Authority.

6. Security of personal data

We have taken appropriate organizational and technical measures to protect personal data against loss or other forms of unlawful processing. These measures ensure a security level that matches the data we process.

7. Cookies

Cookies are used for the best possible functioning of this website and to tailor the content of advertisements to your preferences.

A cookie is a small file that is sent by our website and placed on peripheral equipment by your browser. The information stored in the cookie can be sent back to our website when you visit the website again.

Tracking cookies

With your permission we use cookies to analyze your behavior. These cookies ensure that prices and offers that are more relevant to you are displayed. These cookies are stored for a maximum of 2 years.

Social media

We would like to make it as easy as possible for you to share the content of our website via social media. This can be done by means of a number of social media buttons. Read the privacy statements of the respective social media channels to find out how they deal with privacy.

  • Facebook: [https://www.facebook.com/privacy/explanation]
  • LinkedIn: [https://www.linkedin.com/legal/privacy-policy]

Analytical cookies

Because we would like to know how our visitors use the website, so that we can optimize the use of the website, we use analytical cookies from Google Analytics. Analytical cookies from Google are therefore placed via this website. These cookies are stored for a maximum of 26 months.

Disable and delete

Do you want to disable or delete the cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how to do this.

8. Changes

We may have to change our privacy statement, for example because we have started to use a different method. We will always publish the new privacy statement on our website. If the changes apply to you directly, we will also communicate the changes directly with you.